ALL ORDERS OUTSIDE OF EU ARE A FINAL SALE
Returns for online purchases are accepted within 14 days of receiving your order for full refund on merchandise. Returns with a postage mark over 14 days of delivery date will receive a store credit only and a 20% restocking fee.
See in-store return policy here.
The buyer is responsible for any return shipping costs. This includes orders with free shipping.
Items must be returned to the return address- WE DO NOT PICK UP PARCELS FROM A PARCEL SHOP.
Returns must be approved by Mr. Larkin first — Please follow our return steps described further below.
Items must be returned in original and unused condition with all tags/packaging attached and in sellable condition. Mr. Larkin will not issue a refund until return merchandise has been received. Mr. Larkin reserves the right to refuse any return merchandise.
Exchanges will incur additional shipping charges.
**Please see below for information on UK current shipping / returns rules. UK orders are not eligible for refund returns (see details below).
RETURNING ITEMS OUTSIDE OF THE EU
HOW TO MAKE A RETURN*
Please email email@example.com to request a Return Authorization number. Kindly include your name, order number and item(s) you wish to return in the mail. Our returns team will issue you a unique #RA number to include in your return.
Once you receive your RA#, return within 48hrs by including your RA# on the outside of the return package and shipping with a trackable delivery method to:
GL Kongevej 105, st tv
Once your return has been received, please allow 1-14 business days for processing the refund or store credit.
*Do not return any product(s) without requesting a RA# number first - they may be rejected.
We recommend returning with GLS or DHL, however if you choose to return with PostNord select POSTNORD BUSINESS as PostNord Home delivers outside of working hours and no staff member will be around to sign for your return.
Once your order has been processed, please allow 1-5 business days for your order to be completed and shipped. We normally process in 24 hours, but processing can take longer during Holiday and sale season since we are a small team. We greatly appreciate your patience.
Free Shipping on all DK orders of €335 or more. Copenhagen store pick-up is FREE — We will notify you through email for details/location.
All EU and DK orders ship from our Copenhagen Store & Studio in Denmark.
We stock in Copenhagen, Denmark, and ship all orders using GLS and DHL, which takes up to 1-7 working days depending on your location. Please see all shipping-rates below.
EU Standard (GLS, DHL or best applicable)
Home delivery (1-3 business days) — 20€
Free shipping on orders above €350
Home delivery (1-2 business days) – 40 DKK
Free shipping on orders above 2500 DKK
Copenhagen Store Pick up — FREE
International Standard (UK Included)
Home delivery (2-5 business days) — 35€
Mr. Larkin is not responsible for loss, damages or delays after shipping your order. All shipments are insured for the value of the merchandise. We only deliver with signature upon request.
Mr. Larkin is not responsible for any additional taxes, fees or duties. Please email customer care with any additional shipping questions.
Once your order is completed and ready to ship, you will receive an email confirmation & receipt with your order details, and a separate email will follow with tracking info. Please allow up to 24H for your tracking link to become active.
Please note customer care and parcel distribution are CLOSED on weekends.
All orders from the UK will be charged without VAT. Customers will be required to pay local customs charges and taxes on delivery. All import and customs fees including any charges on order returns are the responsibility of the customer and will not be refunded by Mr Larkin. We are currently not accepting UK returns for refunds at this time. All UK sale or promo/ flash sale code purchase are FINAL SALE.
Store credits are valid for one full year from issue date. Once a store credit is used it is considered a final sale and can not be reissued.